Privacy Policy
Last updated: 21 September 2025
Controller
XXprezz Lust, Mattenstrasse 5a, 2558 Aegerten, Switzerland. Email: info@xxprezzlust.com
What We Collect
- Account & order data (name, addresses, email, phone)
 - Payment & billing data (tokenized by our processors)
 - Device/cookie data for security, analytics, preferences
 - Support communications and RMA information
 
Purposes & Legal Bases
- Contract performance (process orders, deliver goods)
 - Legitimate interests (fraud prevention, service improvement)
 - Consent (newsletters, optional cookies/marketing)
 - Legal obligations (tax, accounting, warranty)
 
Processors & Recipients
- WooPayments/Stripe (payments & fraud screening)
 - Dreamlove (EU logistics partner for order fulfillment)
 - Email & hosting providers, analytics (if enabled)
 - Carriers (Swiss Post, DHL and partners)
 
International Transfers
Where data is transferred outside Switzerland/EU, we rely on adequacy decisions or Standard Contractual Clauses.
Retention
Order records are kept as required by Swiss law (generally 10 years). Marketing data is kept until you opt-out. Cookie retention varies; see Cookie Policy.
Your Rights
You may request access, rectification, deletion, restriction, portability, and object to processing. EU/EEA customers also have GDPR rights. Contact: info@xxprezzlust.com.
Cookies
We use necessary cookies to run the store and optional analytics/marketing cookies with your consent. Manage preferences any time via the “Open consent preferences” link in the footer.
